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Certificate in Hospitality Workplace Skills

$250.00

Looking for a way to improve your hospitality skills? Check out Certificate in Hospitality Workplace Skills from COTHM Dubai. Our Certificate in Hospitality Workplace Skills is designed for regular hospitality workers looking to improve your skills and upgrade their career. With our Certificate in Hospitality Workplace Skills, you’ll be able to take your hospitality career to the next level.

 

 

Instructor: KHDA Dubai

Language: English

Validity Period: 30 days

التصنيف:

الوصف

Orientation

  • Using Mobile Apps
  • On Demand Live Session
  • Typsy Australia Portal

The Art of Effective Communication

  • What is Communication?
  • How to Communicate Effectively
  • Communicate Effectively & Speak with Impact on the Phone
  • What is Non Verbal Communication
  • Verbal and Nonverbal Communication
  • Types of Non -Verbal Communication
  • Concise Communication
  • Clear Communication
  • Listening Skills
  • Creating Positive Relationships
  • Collaborative Problem Solving
  • Workplace Communication Skills

Personality Development

  • Identifying Personality Types
  • Social & Corporate Etiquette
  • Facing Challenges
  • Professional Grooming
  • Work Life Balance

Soft Skills Required in The Hospitality Industry

  • What Are Top Soft Skills?
  • Self confidence
  • Time Management
  • Team Work
  • Stress Management
  • Work Ethic
  • How to Apologize the Right Way the First Time
  • Empathy
  • 5 Communication Skills to Have Engaging EMPATHETIC Conversations
  • Customer Service Skills
  • Leadership
  • Top 10 Leadership Theories
  • 10 Things You MUST Improve Everyday To Get Whatever You Want

معلومات إضافية

Duration

30 days

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