Employability Skills Development Programme (ESDP)

Orientation

• Using Mobile Apps
• On Demand Live Session
• Typsy Australia Portal

The Art of Effective Communication

• What is Communication?
• How to Communicate Effectively
• Communicate Effectively & Speak with Impact on the Phone
• What is Non Verbal Communication
• Verbal and Nonverbal Communication
• Types of Non -Verbal Communication
• Concise Communication
• Clear Communication
• Listening Skills
• Creating Positive Relationships
• Collaborative Problem Solving
• Workplace Communication Skills

Personality Development

• Identifying Personality Types
• Social & Corporate Etiquette
• Facing Challenges
• Professional Grooming
• Work Life Balance

Soft Skills Required in The Hospitality Industry

• What Are Top Soft Skills?
• Self confidence
• Time Management
• Team Work
• Stress Management
• Work Ethic
• How to Apologize the Right Way the First Time
• Empathy
• 5 Communication Skills to Have Engaging EMPATHETIC Conversations
• Customer Service Skills
• Leadership
• Top 10 Leadership Theories
• 10 Things You MUST Improve Everyday To Get Whatever You Want

Job Interview

• General Interview Questions
• How To Introduce Yourself In An Interview! (The Best Answer!)
• Interview Questions and Answers! (How To Pass A Job Interview!)
• Top 21 Quick Answers to Common Interview Questions
• How To Pass Personality Tests! (Career Personality Test Questions & Answers!)
• How To Write A Resume! (5 Golden Tips for Writing a Powerful Resume or CV!)
• Submit Your Resume
• Video Interview Tips | Strategies for Acing Online Interviews and Calls
• Moc Video Interview